Appraisal Smart Hosting

The Appraisal Smart System operates on Corporate Intranets or over the Internet as a hosted ASP application (Software-as-a-Service).

For our SaaS, hosted client sites, we use dedicated servers at enterprise-class data centres at two different locations:

1. Australia: Intervolve [WEBSITE]

Serving our clients in Asia-Pacific.

Physical Security

  • Keypad entry only to authorized personnel.
  • Monitored security 24/7.
  • Escorted access only to clients.
  • Proximity access cards in building and lifts after hours.

Hardware Firewall & SSL Encryption

  • In addition to the standard software firewalls, the Appraisal Smart server has a Fortinet FortiGate Hardware Firewall for mission-critical applications and advanced network protection against hacking attacks, intrusions, worms, and viruses.
  • Further secured by 128 bit SSL Encryption.

Power Provision

  • Power provided on Adelaide CBD power grid.
  • The city power grid is not part of any power rationing which occurs during periods of high use, and therefore has a high availability of power.
  • The data centre has never experienced a power outage, in some 9 years.
  • Server racks powered by dual circuit APC remote-switched PDU’s.

Network

  • 99.9% uptime guarantee.
  • 100 Mbps Connection.
  • Multiple Cisco 7206VXR Routers.
  • Diverse network transit and link through Optus, AAPT & Agile.
  • Network transit redistributed through Cisco 3500XL-EN Series Switches.

Database Backup Regime (to offsite location)

  • Daily transactional/incremental.
  • Weekly full.
  • Three weeks data retention (i.e. can restore back up to 3 week).

Additionally, the server is dual-drive with a mirror hard drive (RAID 1) for extra data protection. If one drive fails, the system will still run, and the data so preserved. The failed drive then gets replaced and the duplicate data restored to it.

 

2. USA: Codero [WEBSITE] [SAS70 Certified]

Serving our clients in the Americas, Europe, the Middle East and Africa.

Codero owns and operates two state-of-the-art data centers in San Diego, CA and Phoenix, AZ. It has brand-name, industry-leading technology and superior network redundancy.

Reliability and Security Protection

  • 100% uptime guarantee.
  • 100 Mbps Connection.
  • Live monitoring and maintenance 24/7/365.
  • Redundant HVAC systems to maintain temperature and humidity levels.
  • Fire suppression systems.
  • Powered by multiple 150kVA UPS (Uninterruptible Power Supply) systems that provide additional protection from disturbances on the power grid. If utility power fails, operations are seamlessly switched to an onsite Caterpillar diesel generator that provides enough run time to operate the entire facility for seven days.
  • Round the clock surveillance, security and network monitoring.

Hardware Firewall & SSL Encryption

  • In addition to the standard software firewalls, the Appraisal Smart server has a Cisco ASA5505 (FWC5505) Hardware Firewall (download details) for mission-critical applications and advanced network protection against hacking attacks, intrusions, worms, and viruses.
  • Further secured by 128 bit SSL Encryption.

Database Backup Regime (to offsite location)

  • Daily transactional/incremental.
  • Weekly full.
  • Three weeks data retention (i.e. can restore back up to 3 weeks).

Additionally, the server is dual-drive with a mirror hard drive (RAID 1) for extra data protection. If one drive fails, the system will still run, and the data so preserved. The failed drive then gets replaced and the duplicate data restored to it.

Intranet Installations (on client servers)

Full details HERE